A LITTLE HELP, WHEN YOU NEED IT
Let’s get you sorted.
Questions about Fitr, trouble with your account, or something not working the way it should? Start here.
Contact support
Email support@fitr.ca. To help the team understand an issue, include your app version, whether you use iOS or Android, and the steps that led to the problem. Remove private information from any screenshots.
Email Fitr supportNever include your password, verification codes, card details, or other people's private messages.
Getting started
- Explore first: browse outfit inspiration in For You without creating an account.
- Build your wardrobe: sign in, open your profile's Wardrobe tab, and add your pieces.
- Meet SŌEN: open Stylist and describe your plans. Add wardrobe items so suggestions can draw on what you actually own.
- Explore Style DNA: find your closet's palette and traits in the Stylist's Style DNA tab.
Useful links
Report a safety or content concern
Use the report action on content in the app. If you cannot access that action, email support with the public post or profile link and a short description. For copyright or rights-holder concerns, contact legal@fitr.ca.